/* SAP Destek Portalı — Parla BT */
:root {
  --sp-navy: #0a1628;
  --sp-navy-mid: #132a4a;
  --sp-navy-light: #1e3a5f;
  --sp-accent: #0070f2;
  --sp-accent-soft: #e8f4ff;
  --sp-gray-50: #f7f8fa;
  --sp-gray-100: #eef0f3;
  --sp-gray-200: #dde1e6;
  --sp-gray-500: #6b7280;
  --sp-gray-700: #374151;
  --sp-white: #ffffff;
  --sp-success: #0d7d4d;
  --sp-warning: #c47a00;
  --sp-danger: #c41e3a;
  --sp-radius: 10px;
  --sp-shadow: 0 4px 24px rgba(10, 22, 40, 0.08);
  --sp-font: "Segoe UI", system-ui, -apple-system, sans-serif;
}

.sp-body {
  margin: 0;
  min-height: 100vh;
  font-family: var(--sp-font);
  background: var(--sp-gray-50);
  color: var(--sp-navy);
}

/* Auth layout */
.sp-auth-wrap {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 1fr 1fr;
}

.sp-auth-brand {
  background: linear-gradient(145deg, var(--sp-navy) 0%, var(--sp-navy-mid) 50%, var(--sp-navy-light) 100%);
  color: var(--sp-white);
  padding: 3rem;
  display: flex;
  flex-direction: column;
  justify-content: center;
}


.sp-auth-brand h1 {
  font-size: 1.75rem;
  font-weight: 600;
  margin: 0 0 1rem;
  line-height: 1.3;
}

.sp-auth-brand p {
  opacity: 0.85;
  line-height: 1.6;
  max-width: 400px;
}

.sp-auth-brand ul {
  margin-top: 2rem;
  padding: 0;
  list-style: none;
}

.sp-auth-brand li {
  padding: 0.5rem 0;
  display: flex;
  align-items: center;
  gap: 0.75rem;
  font-size: 0.95rem;
}

.sp-auth-brand li i {
  color: var(--sp-accent);
}

.sp-auth-panel {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 2rem;
}

.sp-card {
  background: var(--sp-white);
  border-radius: var(--sp-radius);
  box-shadow: var(--sp-shadow);
  padding: 2rem;
  width: 100%;
  max-width: 440px;
}

.sp-card h2 {
  margin: 0 0 0.25rem;
  font-size: 1.5rem;
}

.sp-card .sp-subtitle {
  color: var(--sp-gray-500);
  font-size: 0.9rem;
  margin-bottom: 1.5rem;
}

/* Portal shell */
.sp-portal-header {
  background: var(--sp-navy);
  color: var(--sp-white);
  padding: 0.75rem 1.5rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 1rem;
}

.sp-portal-header .sp-logo-link {
  display: flex;
  align-items: center;
  color: inherit;
  text-decoration: none;
}

/* Ana site header ile aynı logo (components/header.html) */
.sp-portal-header .sp-site-logo {
  height: 56px;
  width: auto;
  display: block;
  background: #fff;
  padding: 4px 10px;
  border-radius: 6px;
  box-sizing: content-box;
}

.sp-site-logo {
  height: 56px;
  width: auto;
  display: block;
}

.sp-auth-logo-link {
  display: inline-block;
  text-decoration: none;
  margin-bottom: 2rem;
}

.sp-auth-logo-link .sp-site-logo {
  height: 64px;
  max-width: 200px;
}

.sp-auth-brand img.sp-site-logo {
  margin-bottom: 0;
}

.sp-portal-nav {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.sp-portal-nav a,
.sp-portal-nav button {
  color: rgba(255, 255, 255, 0.9);
  text-decoration: none;
  font-size: 0.9rem;
  background: none;
  border: none;
  cursor: pointer;
  font-family: inherit;
}

.sp-portal-nav a:hover,
.sp-portal-nav button:hover {
  color: var(--sp-white);
}

.sp-user-badge {
  background: rgba(255, 255, 255, 0.12);
  padding: 0.35rem 0.75rem;
  border-radius: 6px;
  font-size: 0.85rem;
}

.sp-main {
  max-width: 1280px;
  margin: 0 auto;
  padding: 1.5rem;
}

/* Forms */
.sp-form-group {
  margin-bottom: 1rem;
}

.sp-form-group label {
  display: block;
  font-size: 0.85rem;
  font-weight: 600;
  margin-bottom: 0.35rem;
  color: var(--sp-gray-700);
}

.sp-form-group input,
.sp-form-group select,
.sp-form-group textarea {
  width: 100%;
  padding: 0.65rem 0.85rem;
  border: 1px solid var(--sp-gray-200);
  border-radius: 6px;
  font-size: 0.95rem;
  font-family: inherit;
  box-sizing: border-box;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.sp-form-group input:focus,
.sp-form-group select:focus,
.sp-form-group textarea:focus {
  outline: none;
  border-color: var(--sp-accent);
  box-shadow: 0 0 0 3px var(--sp-accent-soft);
}

.sp-form-group.has-error input,
.sp-form-group.has-error select,
.sp-form-group.has-error textarea {
  border-color: var(--sp-danger);
}

.sp-field-error {
  font-size: 0.8rem;
  color: var(--sp-danger);
  margin-top: 0.25rem;
}

.sp-form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}

/* Buttons */
.sp-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 0.65rem 1.25rem;
  border-radius: 6px;
  font-size: 0.95rem;
  font-weight: 600;
  cursor: pointer;
  border: none;
  font-family: inherit;
  transition: background 0.2s, transform 0.15s;
  text-decoration: none;
}

.sp-btn:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.sp-btn-primary {
  background: var(--sp-accent);
  color: var(--sp-white);
  width: 100%;
}

.sp-btn-primary:hover:not(:disabled) {
  background: #005bb5;
}

.sp-btn-secondary {
  background: var(--sp-gray-100);
  color: var(--sp-navy);
  border: 1px solid var(--sp-gray-200);
}

.sp-btn-secondary:hover:not(:disabled) {
  background: var(--sp-gray-200);
}

.sp-btn-outline {
  background: transparent;
  color: var(--sp-accent);
  border: 1px solid var(--sp-accent);
}

.sp-btn-danger {
  background: var(--sp-danger);
  color: var(--sp-white);
}

.sp-btn-sm {
  padding: 0.4rem 0.85rem;
  font-size: 0.85rem;
}

/* Stats cards */
.sp-stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.sp-stat-card {
  background: var(--sp-white);
  border-radius: var(--sp-radius);
  padding: 1.25rem;
  box-shadow: var(--sp-shadow);
  border-left: 4px solid var(--sp-accent);
}

.sp-stat-card.critical {
  border-left-color: var(--sp-danger);
}

.sp-stat-card.resolved {
  border-left-color: var(--sp-success);
}

.sp-stat-card .sp-stat-value {
  font-size: 1.75rem;
  font-weight: 700;
  color: var(--sp-navy);
}

.sp-stat-card .sp-stat-label {
  font-size: 0.85rem;
  color: var(--sp-gray-500);
  margin-top: 0.25rem;
}

/* Section */
.sp-section {
  background: var(--sp-white);
  border-radius: var(--sp-radius);
  box-shadow: var(--sp-shadow);
  margin-bottom: 1.5rem;
  overflow: hidden;
}

.sp-section-header {
  padding: 1rem 1.25rem;
  border-bottom: 1px solid var(--sp-gray-100);
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 0.75rem;
}

.sp-section-header h3 {
  margin: 0;
  font-size: 1.1rem;
}

.sp-section-body {
  padding: 1rem 1.25rem;
}

/* Table */
.sp-table-wrap {
  overflow-x: auto;
}

.sp-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.9rem;
}

.sp-table th,
.sp-table td {
  padding: 0.75rem 1rem;
  text-align: left;
  border-bottom: 1px solid var(--sp-gray-100);
}

.sp-table th {
  background: var(--sp-gray-50);
  font-weight: 600;
  color: var(--sp-gray-700);
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.sp-table tbody tr:hover {
  background: var(--sp-accent-soft);
}

.sp-table a {
  color: var(--sp-accent);
  text-decoration: none;
  font-weight: 500;
}

/* Badges */
.sp-badge {
  display: inline-block;
  padding: 0.2rem 0.55rem;
  border-radius: 4px;
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
}

.sp-badge-open { background: #dbeafe; color: #1d4ed8; }
.sp-badge-in-progress { background: #fef3c7; color: #b45309; }
.sp-badge-waiting { background: #fce7f3; color: #9d174d; }
.sp-badge-resolved { background: #d1fae5; color: #047857; }
.sp-badge-closed { background: var(--sp-gray-200); color: var(--sp-gray-700); }

.sp-priority-low { color: var(--sp-gray-500); }
.sp-priority-medium { color: var(--sp-accent); }
.sp-priority-high { color: var(--sp-warning); }
.sp-priority-critical { color: var(--sp-danger); font-weight: 700; }

/* Filters */
.sp-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: flex-end;
}

.sp-filters .sp-form-group {
  margin-bottom: 0;
  min-width: 140px;
}

.sp-filters .sp-form-group input,
.sp-filters .sp-form-group select {
  min-width: 140px;
}

/* Modal */
.sp-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(10, 22, 40, 0.5);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  padding: 1rem;
  opacity: 0;
  visibility: hidden;
  transition: opacity 0.2s, visibility 0.2s;
}

.sp-modal-overlay.is-open {
  opacity: 1;
  visibility: visible;
}

.sp-modal {
  background: var(--sp-white);
  border-radius: var(--sp-radius);
  max-width: 560px;
  width: 100%;
  max-height: 90vh;
  overflow-y: auto;
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.2);
}

.sp-modal-header {
  padding: 1.25rem;
  border-bottom: 1px solid var(--sp-gray-100);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.sp-modal-header h3 {
  margin: 0;
}

.sp-modal-close {
  background: none;
  border: none;
  font-size: 1.5rem;
  cursor: pointer;
  color: var(--sp-gray-500);
  line-height: 1;
}

.sp-modal-body {
  padding: 1.25rem;
}

.sp-modal-footer {
  padding: 1rem 1.25rem;
  border-top: 1px solid var(--sp-gray-100);
  display: flex;
  justify-content: flex-end;
  gap: 0.75rem;
}

/* Ticket detail / timeline */
.sp-ticket-meta {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.sp-meta-item label {
  font-size: 0.75rem;
  text-transform: uppercase;
  color: var(--sp-gray-500);
  display: block;
}

.sp-meta-item span {
  font-weight: 600;
}

.sp-timeline {
  list-style: none;
  padding: 0;
  margin: 0;
}

.sp-timeline-item {
  position: relative;
  padding-left: 2rem;
  padding-bottom: 1.5rem;
}

.sp-timeline-item::before {
  content: "";
  position: absolute;
  left: 0.45rem;
  top: 0.5rem;
  bottom: 0;
  width: 2px;
  background: var(--sp-gray-200);
}

.sp-timeline-item:last-child::before {
  display: none;
}

.sp-timeline-dot {
  position: absolute;
  left: 0;
  top: 0.35rem;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--sp-accent);
  border: 2px solid var(--sp-white);
  box-shadow: 0 0 0 2px var(--sp-accent);
}

.sp-timeline-item.admin .sp-timeline-dot {
  background: var(--sp-navy);
  box-shadow: 0 0 0 2px var(--sp-navy);
}

.sp-timeline-item.system .sp-timeline-dot {
  background: var(--sp-gray-500);
  box-shadow: 0 0 0 2px var(--sp-gray-500);
}

.sp-timeline-bubble {
  background: var(--sp-gray-50);
  border-radius: 8px;
  padding: 1rem;
  border: 1px solid var(--sp-gray-100);
}

.sp-timeline-item.admin .sp-timeline-bubble {
  background: var(--sp-accent-soft);
  border-color: #b3d9ff;
}

.sp-timeline-head {
  display: flex;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-bottom: 0.5rem;
  font-size: 0.85rem;
}

.sp-timeline-author {
  font-weight: 600;
}

.sp-timeline-time {
  color: var(--sp-gray-500);
}

.sp-reply-box {
  margin-top: 1rem;
  padding-top: 1rem;
  border-top: 1px solid var(--sp-gray-100);
}

/* Empty state */
.sp-empty {
  text-align: center;
  padding: 3rem 1.5rem;
  color: var(--sp-gray-500);
}

.sp-empty i {
  font-size: 3rem;
  margin-bottom: 1rem;
  opacity: 0.4;
}

.sp-empty h4 {
  margin: 0 0 0.5rem;
  color: var(--sp-navy);
}

/* Loading */
.sp-loading-overlay {
  position: fixed;
  inset: 0;
  background: rgba(255, 255, 255, 0.7);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 2000;
  opacity: 0;
  visibility: hidden;
  transition: opacity 0.2s;
}

.sp-loading-overlay.is-visible {
  opacity: 1;
  visibility: visible;
}

.sp-spinner {
  width: 40px;
  height: 40px;
  border: 3px solid var(--sp-gray-200);
  border-top-color: var(--sp-accent);
  border-radius: 50%;
  animation: sp-spin 0.8s linear infinite;
}

@keyframes sp-spin {
  to { transform: rotate(360deg); }
}

/* Toast */
.sp-toast-container {
  position: fixed;
  bottom: 1.5rem;
  right: 1.5rem;
  z-index: 3000;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  max-width: 360px;
}

.sp-toast {
  padding: 0.85rem 1.25rem;
  border-radius: 8px;
  color: var(--sp-white);
  font-size: 0.9rem;
  box-shadow: var(--sp-shadow);
  animation: sp-toast-in 0.3s ease;
}

.sp-toast-success { background: var(--sp-success); }
.sp-toast-error { background: var(--sp-danger); }
.sp-toast-info { background: var(--sp-navy-mid); }

@keyframes sp-toast-in {
  from { transform: translateX(100%); opacity: 0; }
  to { transform: translateX(0); opacity: 1; }
}

.sp-link {
  color: var(--sp-accent);
  text-decoration: none;
  font-size: 0.9rem;
}

.sp-link:hover {
  text-decoration: underline;
}

.sp-text-center {
  text-align: center;
}

.sp-mt-1 { margin-top: 1rem; }

.sp-tabs {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 1rem;
  flex-wrap: wrap;
}

.sp-tab {
  padding: 0.5rem 1rem;
  border: none;
  background: var(--sp-gray-100);
  border-radius: 6px;
  cursor: pointer;
  font-family: inherit;
  font-size: 0.9rem;
}

.sp-tab.active {
  background: var(--sp-navy);
  color: var(--sp-white);
}

.sp-file-hint {
  font-size: 0.8rem;
  color: var(--sp-gray-500);
  margin-top: 0.25rem;
}

@media (max-width: 900px) {
  .sp-auth-wrap {
    grid-template-columns: 1fr;
  }

  .sp-auth-brand {
    padding: 2rem;
    min-height: auto;
  }

  .sp-form-row {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 600px) {
  .sp-portal-header {
    flex-direction: column;
    align-items: flex-start;
  }

  .sp-table th,
  .sp-table td {
    padding: 0.5rem;
    font-size: 0.8rem;
  }
}